Out of hours support
Any required work that would affect productivity can be done out of hours to minimise downtime (no extra charge). As each business is different we can customise a support package based on your needs. For example if you need support on weekends or if you need support on extended business hours (07:00 – 21:00) we do that.
RedData are experienced in setting up and managing a disaster recovery process for your network. You can plan for unforeseen circumstances.
With this in place your data or emails can be securely backed up remotely to our datacentre.
With all support arrangements you will be assigned a dedicated engineer so that you see the same face each time. We believe this helps to build a successful business relationship.
Fully manned helpdesk
We have a custom developed helpdesk system whereby all support calls are logged and managed by our team of helpdesk engineers.
Are you getting the best internet connectivity for your office? We can provide a variety of broadband connections as well as multiple WAN connectivity solutions.
Safety and security
All of our engineers are CRB checked.